ABOUT

Experience · Skills · Certifications

Full-Time
Apr 2021 — Jan 2026
Lionbridge Technologies LLP
Associate Project Manager · Team Lead, Localization
  • Managed $13M+ enterprise portfolio across 38+ global clients, 75+ languages — 99% on-time delivery, 59% gross margins.
  • Led and mentored 9 PMs & Coordinators across governance, KPI alignment, and SLA adherence.
  • Built executive QBR/YBR dashboards consolidating delivery metrics and risk indicators across 38+ programs.
  • Deployed automation eliminating 5,200+ manual hours annually; led Azure DevOps enterprise integration.
Apr 2019 — Oct 2020
Gebbs HealthCare Solutions
Sr. Accounts Receivable
  • SME supporting 4 teams (90+ employees). US healthcare AR and denial management across multiple payers.
Jul 2018 — Apr 2019
Teleperformance
Sr. Accounts Receivable
  • Medical claims processing, denial management, and coordination with insurance carriers for US healthcare clients.
Consulting
Oct 2025 — Present
Emeritus
Consultant — Program Insights & Quality Strategy
  • Analyzing program outputs for quality trends and SLA compliance. Standardising evaluation frameworks across global programs.
Apr 2019 — Apr 2021
Vitorini Clothing (Startup)
Associate Project Manager · Business Analyst
  • Directed $1M annual project budgets. Used SQL for sales and inventory data extraction and validation. Built reporting dashboards.
Education
MBA
NMIMS, Mumbai
Master of Business Administration — Business Management
BA
Mumbai University
Bachelor of Arts — Psychology & Education
Skills
Program & Project
Portfolio ManagementAgile / Scrum PMO ReportingRisk & Change Mgmt Resource Planning
Stakeholder & Business
Client ManagementVendor Management Executive ReportingKPI Tracking Financial Tracking
Tools
JIRAAzure DevOps Power BITableau Excel (Advanced)Python SQL
Data Skills
Applied · Growing
SQL

Applied at Vitorini for data extraction and validation. Working knowledge: SELECT, WHERE, JOINs, GROUP BY, aggregations. Focus on real analytical queries on business datasets.

SELECT / WHEREJOINsGROUP BYAggregations
Applied · Growing
Power BI

Built KPI dashboards and executive reports throughout career. Now deepening — DAX, data modelling, analytical dashboard design. Complemented by Tableau and Advanced Excel.

Dashboard DesignDAXKPI ReportingData Storytelling
Certifications
In Progress
Executive Certificate in Corporate Governance
Skill Arbitrage
Ongoing
Certified
Certified Scrum Product Owner (CSPO)
Scrum Alliance
May 2024
Certified
Management Consulting
GrowthSchool
July 2024
Certified
Lean Six Sigma Green Belt
Simplilearn
March 2021

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